PRESS RELEASE
DASURECO, Maharlika Charity team up to change lives with free cleft surgeries, clubfoot correction
Davao del Sur Electric Cooperative, Inc. (DASURECO) and Maharlika Charity Foundation, Inc. (MCFI) officially sealed a humanitarian partnership with the signing of a Memorandum of Agreement (MOA) on March 18, 2025. This collaboration marks a milestone in DASURECO’s Corporate Social Responsibility (CSR) initiatives as it launches Project Ngiti, a transformative program under its Mission Happiness initiative. The agreement paves the way for providing free surgeries to individuals with cleft lip and cleft palate, and correction of clubfoot. DASURECO, celebrating its 50th Founding Anniversary, aims to make a lasting impact by helping restore not just smiles but confidence and dignity to beneficiaries. The Cooperative will spearhead case-finding efforts, facilitate patient referrals, and share transportation costs, while MCFI will shoulder the full expenses of medical procedures and specialist care. With this partnership, both organizations reaffirm their commitment to uplifting lives beyond geographical boundaries, ensuring that every eligible individual, regardless of location, has access to life-changing medical treatment. This initiative underscores the power of collaboration in bringing hope and healing to those in need. If you have a loved one or know someone who might benefit, please review the eligibility criteria below: For Cleft Surgeries: The individual should be at least 1 year old, weigh more than 10 kg, and be free from cough, runny nose, or fever. For Clubfoot Correction: The patient should be between 2 months and 16 years old. For more information or to refer a patient, contact Josef Razelle Campugan at 0981-589-2196 or Cirilo Amigo at 0920-660-6633.
DASURECO Drives Women’s Empowerment Forward
DASURECO successfully hosted an activity in celebration of the 2025 Women’s Month on March 18, 2025, at the DASURECO Center for EC MCOs. The event, dubbed “Empowered Women, Empower Women,” gathered DASURECO member-consumer-owner women leaders and advocates of the DASURECO MCO Association (DAMA) to promote awareness on legal rights and entrepreneurship opportunities for women. In his welcome message, General Manager Engr. Jerry D. Morastil, PEE, thanked the attendees for their presence and emphasized the vital role of women in community development, highlighting legal awareness, workplace protection, and entrepreneurship as key to empowerment. “Kini nga panahon usa ka higayon sa pag-ila ug pagbarog alang sa inyong katungod nga madungog, apil sa paghimo og desisyon ug patas nga kauban sa kalambuan. Magpakabana kita,” he said. He also reaffirmed DASURECO’s dedication to standing alongside women, not just as members but as true partners in progress, saying, “Ang DASURECO nagpadayon sa iyang paglahutay nga makig-uban kaninyo, dili lang ingon nga myembro, kundili isip tinuod nga kauban sa kalambuan.” Board President Atty. Glenn F. Solana, CPA, in his inspirational message, shared personal stories about his parents’ role in their family business. He noted that while his father handled the nitty-gritty details of operations, it was his mother who guided major decisions. “My father is good when it comes to the nitty and gritty details of the business operations. But when it comes to the pressures and where the business should be heading, or what properties should be purchased, my father usually refers to my mother’s wisdom,” he shared, emphasizing the vital role of women in leadership and strategic decision-making. Dean of the Law School of Cor Jesu College, Atty. Genevieve Marie Dolores Brandares-Paulino, LL.M., discussed the Safe Spaces Act and the Anti-Sexual Harassment Act, highlighting their role in protecting women from harassment in workplaces, schools,
DASURECO supports strengthening of NEA’s LTER
The Davao del Sur Electric Cooperative (DASURECO) is among the Electric Cooperatives of the country that supports the initiative of the National Electrification Administration (NEA) to strengthen the Local Total Electrification Roadmap (LTER). Last February 24-27, 2025, representatives from Ten (10) electric cooperatives in Davao and Caraga Regions convened in Butuan City to improve their Roadmap strategies and ensure compliance with the nation’s electrification policies. As the primary guiding principle of LTER, it shall provide a comprehensive national strategic plan to accelerate total electrification in the country taking into consideration the growing demand and household targets. “NEA intends to achieve total electrification by 2028 by introducing the Local Total Electrification Roadmap initiative. This will broaden the roadmap’s scope of coverage alligned with the executive order issued by NEA Antonio Mariano Almeda,” Rod Padua, CPO Director and Technical Working Group Chair said. The meeting aimed to enhance strategic alignment across the various LTER programs developed by the region’s ten (10) electric cooperatives. This undertaking conforms with to ensure total coverage of electricity by all Filipino households by 2028. “The workshop was instrumental for Electric Cooperatives to communicate new ideas and improve their expansion plans for electricity distribution within their service areas. NEA and partner ECs are now more committed to the goal of making electricity in every Filipino home accessible and remarkably affordable through an enhanced framework of LTER. As to DASURECO, our participation in the workshop underscored our commitment to improving electrification strategies and ensuring the accuracy and completeness of our LTER submissions,” DASURECO General Manager Jerry D. Morastil said. DASURECO remains dedicated to enhancing electricity service delivery and achieving total electrification in alignment with the national objective.
Strengthening Communities: MCO Organization Development
DASURECO held joint meetings with the DASURECO MCO Association (DAMA) Digos South District to develop a comprehensive plan for strengthening MCO organizations, supporting MCOOs in collection activities, ensuring financial sustainability, and organizational development. Maria Lida T. Evangelista, Digos South District Director, welcomed all Barangay Chairpersons of the association and highlighted the rich history of MCO organizations, tracing their evolution from the District Electrification Committee (DEC) to the Multi-Sectoral Electrification Advisory Council (MSEAC) and eventually to DAMA. She encouraged barangay leaders to actively support DASURECO’s member engagement initiatives, emphasizing the importance of building strong relationships between the cooperative and its consumers. Homer Cabanilla, president of the DAMA District Federation, led discussions on planning activities, identifying challenges in the field, and formulating solutions. Additionally, the ISD team conducted an Information and Education Campaign (IEC) covering key cooperative updates, including power rates, pilferage prevention, the lifeline rate discount, AGMA, membership sanitation, and the mortuary assistance program. The meetings concluded with a unified commitment from all participants to collaborate on enhancing service delivery and promoting shared responsibility between DASURECO and its consumers. DASURECO MCO Association (DAMA) Digos North leaders, with Digos North District Director Ma. Lida T. Evangelista (center) and Consumer Training Officer Josef Razelle R. Campugan (far left).
Mastering Customer Service: DASURECO Employees Sharpen Skills in Exclusive Training
On February 24-25, 2025, selected DASURECO employees attended a Competency Training on Customer Satisfaction and Proper Handling at the Administrator’s Mastery Academy (AMA Hall), DASURECO Hilltop, Cogon, Digos City. GM Jerry Morastil, PEE opened the event, emphasizing the importance of achieving consumer delight in every interaction. The two-day activity was led by Glenn G. Glarino, RPsyc, PhD, President of the Psychological Association of the Philippines, who shared valuable insights on Customer Service Relations, including: understanding customer needs; effective communication strategies; and handling customer complaints professionally. The training concluded with a message from ISD Manager Ma. Clarissa Rufino, highlighting the EC’s continuous commitment to service excellence.
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Frequently Asked Questions
Most frequent questions and answers
1. When should I pay my bills?
A consumer must pay his regular monthly bill 9 days from receipt of such bill.
2 Why did you change the look of my bill?
As mandated by the Energy Regulatory Commission (ERC), your power bill changed its looks starting In September 2004 due to the mandatory UNBUNDLING OF RATES. This called for itemizing all components of your power bill to ensure transparency of billing. This is why your bill is bigger now and you can see all the breakdown of all electricity charges.
3. Is disconnection outright if I cannot pay my bill within the said period?
No. For non-payment of electric bills, a written notice will be served to the customer stating thereby that you are given 48 hours to settle your account before disconnection.
4. Who owns the kilowatt-hour meter?
The Electric Cooperative. Base on the Magna Carta for Residential Electricity Consumers Article 8. Exemption from Payment of Meter Deposits, all consumers shall be exempted from payment of meter deposits since private distribution utilities have incorporated the cost of these electric watt hour meters in their rate bas
5. Will I be reconnected right away?
Upon application for reconnection and payment of the full bill and the reconnection fee of PhP100.00, DASURECO will do its best to have your electric line reconnected within 24 hours from receipt of such request.
6. Are consumers required to pay for meter deposits?
7. Is the free 30-meter Service Drop Wire (SDW) applicable in every electric service application?
Base on the Magna Carta for Residential Electricity Consumers Article 14. Right to Extension of Lines and Facilities, a consumer located within thirty (30) meters form the distribution utilities’ existing secondary low voltage lines, has the right to an extension of lines or installation of additional facilities at the expense of the utility inasmuch as said assets will eventually form part of the rate base of the private distribution utilities, or will be sourced from the reinvestment funds of the electric cooperatives. However, if a prospective customer is beyond the said distance, or his demand load requires that the utility extend lines and facilities, the customer may initially fund the necessary expenditures. However, in excess of the 30 meters, a consumer shall pay PhP25.00/meter at the DASURECO Office.
8. Why do we need to pay for bill deposit?
To guarantee payment of bills in case a consumer leaves the area coverage without prior notice to the Distribution Utility. The bill deposit is not a guarantee for continued service despite arrearage.
9. How many days is the standard billing cycle?
Bills shall be delivered monthly. No violation is committed by the distribution utility in reading its customers’ meters beyond the maximum allowable time (at least 28 – 31 days), provided that such inability to read on time was due to a fortuitous event and, that the meter reading is done immediately after the said fortuitous event ceases to exist.