Privacy Notice

Privacy Statement

Davao Del Sur Elec­tric Coop­er­a­tive, Inc. (DASURECO) and all of its sub­sidiaries is com­mit­ted in pro­tect­ing your pri­vacy. Please read the Davao Del Sur Elec­tric Coop­er­a­tive Pri­vacy State­ment below.

This Davao Del Sur Elec­tric Coop­er­a­tive, Inc. Pri­vacy State­ment applies to data col­lected by DASURECO through its auto­mated sys­tem and man­ual record­ing system.

Col­lec­tion of Your Per­sonal Information

DASURECO asks you to pro­vide per­sonal infor­ma­tion, such as your name, billing address, home, work or other tele­phone num­bers, email-address and Iden­ti­fi­ca­tion Numbers.

Use of Your Per­sonal Information

DASURECO col­lects and uses your per­sonal infor­ma­tion to main­tain accu­rate member/account infor­ma­tion and par­tic­i­pa­tion in spe­cific pro­grams. We also use your per­sonal infor­ma­tion to com­mu­ni­cate with you. We may send ser­vice com­mu­ni­ca­tions such as billing state­ment and reminders, notice of dis­con­nec­tions, monthly newslet­ters and other pro­mo­tional infor­ma­tion. Per­sonal infor­ma­tion col­lected by Davao Del Sur Elec­tric Coop­er­a­tive is stored and processed in Davao Del Sur Elec­tric Coop­er­a­tive Main head­quar­ters and area offices.

Shar­ing of Your Per­sonal Information

DASURECO will not share your per­sonal infor­ma­tion with any non-affiliated entity or third-party ven­dor for their inde­pen­dent mar­ket­ing or com­mer­cial pur­poses. Davao Del Sur Elec­tric Coop­er­a­tive employ­ees are per­mit­ted to obtain only the per­sonal infor­ma­tion they need to deliver ser­vice to you. They are required to main­tain the con­fi­den­tial­ity of the infor­ma­tion and are pro­hib­ited from using it for any other pur­pose. Per­sonal infor­ma­tion may also be dis­closed as follows:

1. Records may be dis­closed to affil­i­ates or con­trac­tors hired by DASURECO to assist in car­ry­ing out oper­a­tions, such as ser­vice, billing, and man­age­ment func­tions includ­ing legal, audit, and col­lec­tion services.

2. Records may be dis­closed to gov­ern­ment reg­u­la­tors and other gov­ern­ment agen­cies when autho­rized or required by law.

3. Records may also be com­piled in aggre­gate form for DASURECO man­age­ment and staff activities.

4. Records may be dis­closed when required by law, such as in response to a search war­rant, sub­poena, or court order, or to law enforce­ment authorities.

5DASURECO may use and dis­close records for inves­ti­ga­tions into employee mis­con­duct or for law enforce­ment inves­ti­ga­tions related to our business.

6. We may also access and/or dis­close your per­sonal infor­ma­tion if we believe such action is nec­es­sary to: (a) pro­tect and defend the rights or prop­erty of DASURECO (includ­ing the enforce­ment of our agree­ments); or (b) act in urgent cir­cum­stances to pro­tect the per­sonal safety of users of DASURECO ser­vices, mem­bers of the pub­lic or our employees.

Access­ing Your Per­sonal Information

You may view or edit your per­sonal infor­ma­tion by con­tact­ing a DASURECO mem­ber ser­vices rep­re­sen­ta­tive at (082)2727777 Local 123 or (082)2727777 local 124. Arrange­ments will be made for you to view your infor­ma­tion and make any nec­es­sary changes.

Secu­rity of Your Per­sonal Information

DASURECO is com­mit­ted to pro­tect the secu­rity of your per­sonal infor­ma­tion. We use a vari­ety of secu­rity tech­nolo­gies and pro­ce­dures to help pro­tect your per­sonal infor­ma­tion from unau­tho­rized access, use, or dis­clo­sure. For exam­ple, we store the per­sonal infor­ma­tion you pro­vide on com­puter sys­tems with lim­ited access, which are located in con­trolled facilities.

Enforce­ment of This Pri­vacy Statement

If you have ques­tions regard­ing this state­ment, con­tact us by call­ing DASURECO CPD ICT Divi­sion rep­re­sen­ta­tive at (082)2727777 local 128.

Con­tact­ing Us

DASURECO wel­comes your com­ments regard­ing this pri­vacy state­ment. If you have ques­tions about this state­ment or believe that we have not adhered to it, please con­tact us at (082)2727777 local 128.