On February 24-25, 2025, selected DASURECO employees attended a Competency Training on Customer Satisfaction and Proper Handling at the Administrator’s Mastery Academy (AMA Hall), DASURECO Hilltop, Cogon, Digos City.

GM Jerry Morastil, PEE opened the event, emphasizing the importance of achieving consumer delight in every interaction.

The two-day activity was led by Glenn G. Glarino, RPsyc, PhD, President of the Psychological Association of the Philippines, who shared valuable insights on Customer Service Relations, including: understanding customer needs; effective communication strategies; and handling customer complaints professionally.

The training concluded with a message from ISD Manager Ma. Clarissa Rufino, highlighting the EC’s continuous commitment to service excellence.